Terms, Policies, and Notices

Effective Date: November 18, 2024

This document serves as a comprehensive guide to the terms, policies, and notices governing your use of the website (www.zestandmojo.com) and the services provided by Zest & Mojo LLC (“we,” “us,” or “our”). By accessing, using, or purchasing from our website or services, you agree to comply with these terms.

If you do not agree, please discontinue use immediately.

 

1. Terms of Use

A. Acceptance of Terms

By using our website or purchasing our Services, you agree to be bound by these Terms, our Privacy Policy, and our Disclaimer.

B. Eligibility

To use our website or Services, you must:

• Be at least 18 years old or the legal age of majority in your jurisdiction.

• Have the legal capacity to enter into a binding agreement.

C. Use of the Website

1. Permitted Use

You may use our website and Services only for lawful purposes and in accordance with these Terms.

2. Prohibited Use

You agree not to:

• Violate any applicable laws or regulations.

• Engage in unauthorized reproduction, copying, or distribution of website content.

• Transmit harmful or malicious content, such as viruses, spam, or phishing attempts.

• Misuse Zest & Mojo LLC’s intellectual property, including logos, trademarks, or copyrighted materials. 

3. Consequences of Violation

Zest & Mojo LLC reserves the right to take appropriate actions if you violate these Terms, including but not limited to:

• Immediate suspension or termination of your access to the website and Services.

• Reporting your activities to law enforcement or other relevant authorities.

• Pursuing legal action to recover damages or seek other remedies as permitted by law.

D. Intellectual Property

All content provided on our website and through our Services, including but not limited to text, graphics, images, videos, and designs, is the property of Zest & Mojo LLC or its licensors.

• Unauthorized use, reproduction, or distribution of our intellectual property is prohibited.

• You are granted a limited, revocable, non-exclusive license to access and use our website and content solely for personal, non-commercial purposes.

E. Payment Terms

1. Fees

All fees for courses, coaching, and other Services must be paid in full unless otherwise stated.

2. Refunds

Refunds are not available for digital products (e.g., e-books, courses). Coaching refunds are subject to specific terms outlined during the purchase process.

F. Disclaimer of Warranties

Zest & Mojo LLC provides its Services “as is” and “as available” without any warranties, express or implied.

• We do not guarantee that our website or Services will be error-free or uninterrupted.

• We are not responsible for any inaccuracies, omissions, or outcomes resulting from your use of our content.

G. Limitation of Liability

To the fullest extent permitted by law, Zest & Mojo LLC and its affiliates shall not be liable for any damages, including but not limited to:

• Direct, indirect, incidental, or consequential damages.

• Loss of data, income, or business opportunities arising from your use of our website or Services.

Your sole remedy for dissatisfaction is to discontinue use of our website and Services.

H. User-Generated Content

If you submit or share content (e.g., testimonials, reviews, or comments), you grant us a royalty-free, perpetual license to use, display, and modify your content for marketing or promotional purposes.

I. Third-Party Links

Our website may contain links to third-party websites. These links are provided for convenience only, and we are not responsible for the content or privacy practices of these websites.

2. Privacy Policy

A. Information We Collect

We may collect the following types of information:

1. Personal Information You Provide

When you interact with us, you may provide personal information, such as:

• Name, email address, and phone number.

• Payment information for purchases (e.g., credit card details).

• Information submitted via forms, such as coaching applications or course sign-ups. 

2. Automatically Collected Information

When you use our website, we may automatically collect:

• IP address.

• Browser type and version.

• Operating system.

• Pages viewed, time spent on the website, and other usage statistics.

• Cookies and similar tracking technologies (see Section 5).

3. Information from Third-Party Services

We may receive information from third-party services that you interact with, such as payment processors or social media platforms.

B. How We Use Your Data

We use your information for the following purposes:

• To provide, operate, and improve our Services.

• To process payments and fulfill orders.

• To send promotional communications, updates, and offers (with your consent).

• To analyze website usage and improve user experience.

• To comply with legal and regulatory requirements.

C. How We Share Your Data

We do not sell your personal information. However, we may share your data with:

1. Service Providers

Third parties that assist in operating our business, such as:

• Payment processors.

• Email marketing platforms.

• Hosting and website analytics providers.

2. Legal Obligations

We may share data when required by law or to protect our legal rights.

3. Business Transfers

In the event of a merger, sale, or transfer of assets, your information may be transferred to the new entity.

D. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.

• Correction: Request corrections to inaccurate or incomplete data.

• Deletion: Request deletion of your personal information.

• Opt-Out: Opt out of promotional communications at any time by clicking “unsubscribe” in our emails.

• Data Portability: Request that your data be transferred to another service provider.

To exercise your rights, contact us at [email protected].

E. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies help us:

• Analyze website traffic.

• Provide personalized content and ads.

• Remember your preferences for future visits.

You can manage or disable cookies through your browser settings. Note that disabling cookies may affect website functionality.

F. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

G. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

H. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at [email protected].

3. Payment Terms and Refund Policy

All purchases are final. Refunds or exchanges are provided only in accordance with our specific refund policy.

  • Payment Plans: If offered, payment plans must be completed in full. Failure to make payments may result in suspension of access to services.
  • Digital Products: All sales of e-books, courses, and similar digital content are final.

4. Disclaimer

A. Not Professional Advice

The content and services provided by Zest & Mojo LLC are not a substitute for professional advice. We are not licensed medical professionals, therapists, psychologists, attorneys, or financial advisors, and nothing provided by us should be construed as:

• Medical or Psychological Advice: Always consult with a qualified healthcare professional for any medical or mental health concerns. Do not delay seeking professional care based on information obtained from our Services.

• Legal or Financial Advice: Consult a licensed attorney or financial advisor for legal or financial matters.

You are solely responsible for seeking the appropriate professional advice for your unique situation.

B. No Guarantees of Outcomes

While our Services are designed to provide valuable information and tools, we make no guarantees about:

• The accuracy, completeness, or reliability of the content provided.

• Specific results or outcomes from using our Services.

Your results depend on your individual effort, circumstances, and application of the information provided.

C. Personal Responsibility

By using our Services, you acknowledge that:

• You are fully responsible for your actions and decisions.

• You assume all risks associated with the use of the information provided.

We encourage you to use your best judgment and seek professional advice as needed.

D. Testimonials Disclaimer

Testimonials and success stories featured on our website or in our marketing materials are individual experiences shared by users of our Services. These testimonials:

• Reflect personal experiences and opinions.

• Do not guarantee similar results for other users.

• Should not be considered as promises of future performance.

Your experience may vary.

E. Limitation of Liability

To the fullest extent permitted by law, Zest & Mojo LLC and its affiliates shall not be held liable for any damages, including but not limited to:

• Direct, indirect, incidental, or consequential damages.

• Loss of data, income, or profits resulting from the use of our website or Services.

Your sole remedy for dissatisfaction with our Services is to discontinue their use.

5. Intellectual Property Rights

All content on our website, including but not limited to text, images, videos, and designs, is the property of Zest & Mojo LLC or its licensors.

  • Unauthorized use, reproduction, or distribution of our content is prohibited.

6. User-Generated Content

If you submit content (e.g., testimonials, comments, or reviews), you grant Zest & Mojo LLC a royalty-free, perpetual license to use, display, and modify such content for marketing or promotional purposes.

7. Limitation of Liability

To the fullest extent permitted by law, Zest & Mojo LLC shall not be liable for any damages, including but not limited to:

• Direct, indirect, incidental, or consequential damages.

• Loss of profits, data, or business opportunities resulting from the use of our website or services.

8. Dispute Resolution

A. Arbitration Clause

All disputes arising from these terms shall be resolved through binding arbitration.

• You waive your right to a jury trial and agree not to participate in class actions.

B. Governing Law

This agreement is governed by the laws of the State of Washington, U.S.A.

9. Updates to Policies

Zest & Mojo LLC reserves the right to update these terms at any time. Changes will be posted on this page, and continued use of the website constitutes acceptance of such changes.

10. Contact Information

If you have any questions or concerns regarding these Terms, please contact us at:

Zest & Mojo LLC
Email: [email protected]
Phone: (206) 627-0471

By using our website or Services, you acknowledge that you have read, understood, and agree to this Disclaimer. Thank you for choosing Zest & Mojo LLC!